Customer Service Survey

Customer Satisfaction Survey
Please help us improve our services by completing this questionnaire.

1. Would you recommend our service to a friend or colleague?

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2. Overall, how satisfied or dissatisfied are you with our service?*

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Part 2/4: Streaming Service Evaluation
Tell us how you rate the streaming event

1. Which of the following words would you use to describe our services? Select all that apply.*

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2. How would you rate the pre-sales registration process? (Scale from 1 to 10)*

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3. How would you rate the quality of the website? (Scale from 1 to 10)*

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4. How would you rate the stream video quality? (Scale from 1 to 10)*

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5. How would you rate the stream audio quality? (Scale from 1 to 10)*

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6. What device(s) have you used to access the streaming platform*

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Part 3/4: Customer Care
Let us know how helpful we have been?

1. How responsive have we or our partners been to your questions or concerns about our services?*

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Part 4/4: Additional Feedback
We look forward to your feedback to assist us in improving our service

1. Do you have any other comments, questions, or concerns?*

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2. Do you consent to publication in whole or part any of your comments on our website or social platform?*

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3. Please state your location? City or State & Country*

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